Dear Valued Customers,
We hope this message finds you well. At Hall's Retail, we have always been committed to providing you with the best possible service while keeping our offerings accessible and affordable. However, due to the significant increase in courier fees over the past few years and the ongoing impact of inflation, we’ve had to make the difficult decision to adjust our minimum order value for free delivery within KZN to R500, effective immediately.
This change was not made lightly. We’ve worked hard to absorb these rising costs for as long as we could, but to ensure we maintain the quality and efficiency of our service, we can no longer sustain the previous threshold. Our goal has always been to provide value and convenience to our customers, and this adjustment allows us to continue doing so in a sustainable way.
We deeply appreciate your understanding and continued support during this time. It’s thanks to loyal customers like you that we’ve been able to grow and serve the KZN community and the rest of South Africa over the years.
Thank you for being a valued part of the Hall's Retail family.
Warm regards,
The Hall's Retail Team